Last updated: 12/27/2025
This Privacy Policy for Green Reply (“Company”, “we”, “us”, or “our”) explains how and why we collect, use, store, and share (“process”) your information when you use our services (“Services”), including when you:
Questions or concerns? Reading this Privacy Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
Contact us at support@greenreply.in
We collect personal information that you voluntarily provide to us when you register an account, request a demo, contact support, make a purchase, or otherwise interact with our Services. This may include your name, email address, phone number, business name, billing details, login credentials, and communication data.
We also automatically collect certain technical data such as IP address, browser type, device identifiers, operating system, interaction logs, and usage analytics. This information helps us maintain security, improve platform performance, and enhance user experience.
We use your information to provide, operate, and maintain our Services, manage accounts, communicate service-related updates, respond to inquiries, improve functionality, monitor usage trends, prevent fraud, and comply with legal obligations.
We process personal information only when we have a valid legal basis, including your consent, performance of a contract, compliance with applicable laws, or our legitimate business interests, in accordance with applicable data protection regulations.
We do not sell or rent your personal information. We may share data with trusted third-party service providers, hosting partners, analytics providers, payment processors, or government authorities where legally required or necessary to provide our Services.
We use cookies and similar tracking technologies to analyze usage, remember preferences, and enhance platform performance. You may manage or disable cookies through your browser settings; however, certain features may be affected.
Our Services may integrate with third-party platforms, including messaging APIs such as WhatsApp. We are not responsible for the privacy practices or content of these external services and recommend reviewing their privacy policies.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.
We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no electronic transmission or storage system can be guaranteed to be completely secure.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such data is discovered, it will be promptly deleted.
Depending on your jurisdiction, you may have the right to access, update, correct, delete, or restrict the processing of your personal data. Requests can be made by contacting us at our support email.
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with a revised effective date.
Green Reply operates from Ahmedabad, India. For questions or concerns regarding this Privacy Policy, contact us at support@greenreply.in.